Privacy Policy


This Privacy Policy Agreement is between ProLV Design (“we”, “us” or “our”) in connection with our services which are made available through our website (“www.prolv-design.com”) and You (the user as an individual or on behalf of a company or other legal entity that uses our website or services).

We are committed to protecting and respecting your privacy. You acknowledge that you have read, understood, and agree to be legally bound by this Privacy Policy, which is part of our Terms of Use, and governs the way we collect, store, use and disclose your information.

We may review and update this Privacy Policy from time to time as needed without notice. Therefore, you should review periodically the terms of this privacy policy published here to obtain timely notice of such changes.

Last Updated on 15 May 2023

Why do we collect information,
We collect information to be able to respond to inquiries or service requests and also to improve the quality of our services by making them easier to use and much more useful and enjoyable. Statistics about how users browse and interact with our website help us to improve and optimize our website by being able to identify, on time, errors and malicious behavior.
Occasionally, if you have agreed, we may send you emails regarding our services, new discounts or promotions from which you can always opt out at any time.

What type of information do we collect and how,
- We collect personal information that you provide to us when you send us a message, subscribe to a newsletter, fill out a questionnaire or any other information that you choose to send to us.
- We may also collect your information from other sources, if necessary, for example from public domain (websites, social networks…).
- Like most websites, our server automatically collects information when you visit our website such as your IP address, network operator, geographical location, referral source, time and length of the visit, page viewed, device type, operating system, browser and screen resolution.
- We never ask or store sensitive information such as your credit card information. No payments are made through our website. We use PayPal for payment processing and you can read their privacy policy here.

Cookies,
When you visit a website, in order to identify your visit, the website server sends small text files called ”cookies” which are accepted and transferred to your device by the browser you use. Cookies in themselves do not identify the individual user, just the device used. You can learn more about cookies and how to view, delete or disable them on whatarecookies website.

We only use minimal statistic cookies provided by hCaptcha which protects us against bots/spam, and by Google Analytics which is the most popular web analytics tool in use today and used by almost every website/server. The cookies placed on your device cannot be used by anyone but hCaptcha and also Google Analytics which based on them statistical reports are created on Google servers. These reports help us to improve our website by determining for example the number of visitors our website had, where did they come from (direct link, social media, search engine…) and what content on our website was of interest to them.

Since our website doesn’t rely on cookies, you can instruct your browser to refuse all cookies but other websites may not work properly with cookies turned off in your browser since most websites use cookies to enable certain functions and also to store your settings/preferences.

You can also prevent only Google Analytics cookies being set, by installing the Google Analytics Opt-Out Browser Add-on from here

On the following links you can read more about:
Google Analytics Terms of Services, Google Analytics Cookie Usage, Google Privacy Policy and hCaptcha Privacy Policy.


By continuing to use this website, without adjusting your browser's cookie settings, you agree that our server can place these cookies on your device.

“Do Not Track” disclosure
“Do Not Track” is a feature you can set in your web browser to inform websites that you do not want to be tracked. Depending on which browser you use, the “Do Not Track” feature can usually be found in the browser “Privacy…” section by accessing the “Preferences”, “Settings” or “Options” page.
We do not track our visitors to provide targeted advertising over time and across third party websites, therefore we do not respond to ”Do Not Track” (DNT) signals.

Links to Third-Party Websites,
Our website contains links or references to other websites that we do not control, and which are governed by their own Agreements. We provide them in good faith and for your convenience, but we do not monitor, represent or warrant that the content from those third-party websites is suitable and accurate or that those websites are secure. Therefore, we have no responsibility or liability for the content, activities and privacy practices of those linked websites. You access and use those third-party websites at your own risk, and we encourage you to carefully read the terms, conditions and privacy statements of any website you visit.

Nonetheless, as we seek to protect the integrity of our website, we welcome and appreciate any feedback regarding third-party websites.

Notice for Minors,
If you are under the age of 18, you must not use this website or submit any personal information to us. Any agreement signed by a minor (a person below 18 years of age) in connection with this Privacy Policy is considered voidable.
Our website and services are intended for adults, and you acknowledge that we do not knowingly or intentionally collect/process personal information from any person under the age of 18. If you become aware that a minor has provided us with personal information please contact us to remove that information from our database.

How we protect your information,
We have implemented suitable security measures and managerial procedures to safeguard and secure the information we collect online. Everything you send through Prolv-design.com is encrypted and stored in a secure database.

However, no method of electronic storage or transmission of information in the online environment is completely secure, so we can't guarantee 100% the security of information. Although we never had a problem in this regard, you are aware and agree that there may be risks.

When we disclose your personal information,
We never sell or trade your personal information to anybody. We normally use the information you provide to us for the purpose for which such information was provided.

However, we may be compelled to disclose your personal information if we are required to do so by the public authorities and to defend against a legal claim or when we believe in good faith that such disclosure is necessary or appropriate to investigate, protect or prevent any violation of our contracts, agreements, rights or property.

How long we keep your personal information,
We reserve the right to retain your personal information for as long as is necessary to fulfil our commitments to you, enforce our Terms of Use, resolve disputes, prevent fraud or similar purposes and as necessary to comply with our legal obligations.

We keep your information no longer than it is necessary for us to provide you with the service and accomplish the purposes set out in this Policy.

Promotional emails,
If you were our client and if you agreed, from time to time we might send you emails (max. 5 per year and only from us) about limited-time special offers. You can always opt out to receive this kind of emails.

Your rights,
You can request to view your personal data or to make changes to the information you believe is inaccurate. Under certain conditions you can also request to erase or restrict the processing of your personal data.


If you have any questions, suggestions, concerns or complains regarding this Privacy Policy, please contact us via our Contact Us page.